Ask your manager. They can see your username in Admin Console and send you a new link to choose a new PIN or password. Your username is usually your Company ID and name, e.g. MAVIS-JOHN-SMITH.
Mavis.
Main
Numbers
Workspace
Events
Operations
Resources
Venue
Sales & Marketing
More
Coming Soon
R
Robbie
My Account
Mavis Owner
Settings
Switch Venue
Help & Support
Logout
Mavis.
Good morning, John
Mavis works best installed as an app - faster, and no browser bar in the way.
Backup internet connection arranged for mission-critical presentations
Kitchen
PIC
Head Chef briefed on full menu and service times
Dietary restrictions list confirmed and distributed to kitchen team
Live cooking station staffed from dinner service start
All food stalls set up and ready 30 mins before opening time
Halal requirements strictly observed — no cross-contamination
Bar
PIC
Bar Manager to confirm stock quantities before event
Bar opens non-alcoholic beverages first — alcoholic from scheduled time only
No service to visibly intoxicated guests
Underage guests — no alcoholic service under any circumstances
Leftover stock from first service area transferred to next bar
Cash and tab system confirmed with Finance team before doors open
Creative & Photography
PIC
All signage installed and checked by T-2 hours
Food tags, menus and printed materials distributed to relevant stations
Photography: photographer on site from doors open · Videographer from evening session
Drone permitted subject to venue approval — confirm timing with Events Team
No media access backstage without clearance from Events Team
Sales & Marketing
PIC
Social media coverage — coordinate with Events Team on posting schedule
All content requires client approval before going live
Press list confirmed with client PR team minimum 48hrs before event
Post-event recap content delivered within 48 hours of event close
Housekeeping
PIC
Full venue setup completed and inspected by T-3 hours
Towels prepared per event brief — swimmers and VIP areas
Bean bags, furniture and props arranged per layout plan
Continuous cleaning throughout event — team on rotation
Post-event breakdown begins immediately after close
Engineering
PIC
Barricade setup as per approved layout plan
All power connections checked and signed off before guest arrival
Generator backup confirmed and tested
On-call throughout event for any technical issues
Finance & Cashier
PIC
Payment status confirmed before event day — see Finance section
Cashier station set up and float confirmed
Any additional charges during event logged and approved by Events Manager
Final reconciliation completed within 24 hours post-event
Past Events
Completed events archive
New Event Plan
A blank Event Plan will be created and ready for you to fill in.
Client Database
All clients linked to their event history
No clients yet
Import your existing client list via CSV or Excel, or add clients manually.
Event Calendar
Click any day to add or edit an entry
June 2026
Entertainment Schedule
Click any slot to add or edit — scroll down to see previous weeks
Hours & Cost — This Month
Meeting Notes
One entry per day · Autosaves
Select a day above
Tap any day to view or write notes
Title
Location
Attendees
Task Board
Personal Projects
Team Projects
Task Board
Drag and drop tasks across this project
To Do
3
Chase client for F&B numbers
SarahHorizon
Send guest list to security
TinaSolaris
Source new cold storage unit quotes
MarcoKitchen
Prepare welcome pack for new staff
JohnHR
In Progress
3
Finalise event rundown
RobbieHorizon
Review new homepage design
DianWebsite
Update allergen menu cards
Chef AriKitchen
Done
3
Send BEO to kitchen team
MariaHorizon
Post job listings for bar staff
JohnHR
Register new domain name
RobbieWebsite
Kitchen
Menus, recipes, allergens and your kitchen links
Always verify allergen information with your head chef before service. This is a reference guide only.
Dish
Gluten
Dairy
Egg
Fish
Shellfish
Nuts
Soy
Vegan
💡 Paste links to your Google Sheets, Google Docs, or any external tool. Opens directly from here.
Bar
Cocktail menus and recipes for your bar team
Music
Your venue playlists — click to open in Spotify
Need help curating your playlists?
We offer bespoke playlist curation for venues across Bali — get in touch.
SOPs
Standard Operating Procedures — select a department
Kitchen
Click an SOP to view or upload documents
Opening Checklist
Kitchen
Inventory
Stock levels by area — flags what's running low
Knowledge Base
Quick answers by department — or just search
Vendor Directory
Supplier contacts by department — or just search
Address Book
Your customer address book — search or browse
Suggestion Box
Got an idea? Tell us — no names, ever.
100% ANONYMOUS
We never collect or show who submitted a suggestion
Submissions are anonymous — no name or user info is ever attached.
Admin Console
Manage who's on the team and what they can access — DEMO preview, not yet wired to real accounts
Analytics PIN
Required every time anyone opens Analytics, on any device
–
Team members
–
Role tiers
–
Waiting to log in
–
Super Admins
Roles & Permissions
Tap a role to see and adjust exactly what that tier can access. Each role starts from a sensible default, so you're rarely starting from a blank slate of toggles.
Your team
Tap someone to edit. New people get a login link to set up their own PIN or password.